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What Our Legal Terms Mean for Your Account

Using 988wi means accepting these terms, which govern your account, your deposits via JazzCash, Easypaisa, or Raast, and how we handle your data. Access is available where local law permits in eligible regions of Pakistan.

Jurisdiction-aware termsAccount eligibility rulesData retention policyJazzCash, Easypaisa, Raast contextContact path for legal queries
988wi What Our Legal Terms Mean for Your Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Security and data handling are central to how 988wi runs its platform. We apply SSL encryption across every connection, whether you log in via mobile browser or a saved session on desktop. Your payment data tied to JazzCash, Easypaisa, or Raast is never stored in raw form on our servers — only a tokenised reference used for verification. We retain account data for the period required by our operating obligations, after which it is deleted or anonymised on request.

Data Retention

We keep your account data for the duration your account is active and for the minimum period our obligations require. You can request deletion once your account is closed.

Cookie Handling

Cookies on 988wi are used for session continuity — keeping you logged in across a mobile browser tab switch or a return visit on the same device. You can manage them in your browser settings.

Account Access Control

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze account activity.

Requesting Changes

To update personal details, correct a registered wallet number, or request a data export, send a verified request through email support with your account ID attached.

LEGAL CONTACT PATHS

Reach Us for Legal or Account Queries

If you have a question about how these terms affect your account — eligibility, data requests, or wallet verification — our support team can walk you through the relevant steps. Reach out through the channel that suits you; we aim to respond to legal and account-related queries as a priority.

Email Support Send your legal query or data request by email. Include your registered account ID so we can locate your records and respond to the correct profile quickly.
Live Chat Open the chat window from your account dashboard. Live chat handles eligibility questions, wallet verification disputes, and basic legal term clarifications in real time.
Help Centre Our help centre covers account-closure requests, data deletion steps, and how to flag a terms concern. It is accessible from the footer of every page on mobile or desktop.

Common Legal Questions About Your 988wi Account

These are the legal questions we hear most often. If yours is not here, reach out via live chat or email with your account ID and we will respond directly.

Account eligibility depends on your jurisdiction. You must be of legal age in your region and access must be permitted under local law where you are in Pakistan.

We collect your name, mobile number, and payment method details — such as your JazzCash or Easypaisa wallet ID — for identity verification and transaction processing purposes.

Yes. Once your account is closed, you can request data deletion by emailing support with your account ID. We process requests within the period our legal obligations allow.

If your region does not permit access under local law, your account may be restricted or closed. We do not override jurisdiction-based access rules under any circumstances.

Raise a dispute through live chat and provide the transaction reference from your JazzCash, Easypaisa, or Raast app. Our team will cross-check the record against our payment logs.

We share data only where required by our operating obligations or where payment processing through Raast, JazzCash, or Easypaisa requires it. We do not sell personal data.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.