Reference

Terms Conditions That Cover How We Operate

These terms set out what you agree to when you open and use your 988wi account — from how deposits via JazzCash, Easypaisa, and Raast are handled to what happens if your account is flagged.

Account eligibility rulesJazzCash, Easypaisa, Raast wallet termsWithdrawal & verification processAccount suspension conditionsPakistan-region access terms
988wi Terms Conditions That Cover How We Operate
HOW WE APPLY THIS POLICY

Account Security, Data & Policy Enforcement

We apply these terms consistently across every account. Here is how we handle the four areas most relevant to your account relationship with us — data, security, retention, and how to request a change.

Account Data Handling

We collect only what is needed to operate your account — name, contact details, and wallet IDs for JazzCash, Easypaisa, or Raast. We do not sell this data to third parties.

Account Security Practice

Login is protected by OTP verification sent to your registered mobile number. Any suspicious access attempt triggers an automatic account hold until you confirm identity via support.

Data Retention Period

We retain account records for as long as required under applicable law in eligible regions. Closed accounts are kept on file for the statutory minimum before secure deletion.

Requesting a Terms Change

You cannot alter the standard terms unilaterally, but you can contact support in writing to dispute how a term was applied to your account or to request account closure.

TERMS CONTACT PATHS

Ask Us About Any Term or Condition

If a specific clause is unclear — whether it relates to your JazzCash deposit limit, a pending Raast withdrawal, or an account restriction — reach us through any of the channels below. We handle terms-related queries separately from general support so you get a clear answer without being bounced between teams.

Live Chat Open the chat window from your account dashboard for real-time answers on account terms, wallet rules, or restriction queries.
Email Support Send detailed terms or account questions to our support address. Attach any transaction reference so we can trace the relevant clause quickly.
Help Centre Our help articles cover specific term clauses — including JazzCash and Easypaisa deposit conditions — so you can check common questions without waiting.

Straight Answers on How Our Terms Work

These are the questions we hear most often about account terms, wallet conditions, and what you're actually agreeing to when you use 988wi.

Yes. Every deposit method — JazzCash, Easypaisa, Raast, or bank transfer — falls under the same account terms. The payment provider's own policies also apply alongside ours.

We post updates to the terms page when changes are made. Continuing to use your account after an update is posted counts as acceptance of the revised terms.

Depending on the breach, we may restrict activity, suspend the account, or close it. You will be notified via your registered contact details and can appeal through live chat or email.

Contact support through live chat or email and request account closure in writing. Any pending Raast or Easypaisa withdrawals are processed before the account is closed.

Sports betting — including cricket and PSL markets — is covered under the same account terms. Specific wagering rules for each market type are listed in the sportsbook section of your account.

Access to certain account features depends on local law and your eligible region. Where local law restricts or prohibits a feature, those restrictions apply regardless of what the standard terms say.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.